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Pseudonymous by design. We don't share personal identities, but we're fully reachable and responsive. For the fastest response, use Discord for general support and Twitter/X for public announcements.
Community Channels
Frequently Asked Questions
How long does it take to get a response?+
For general support and dev inquiries, we typically respond within 24–48 hours. For urgent issues, Discord is the fastest channel — our team is active daily.
I found a security vulnerability. What do I do?+
Please do NOT disclose vulnerabilities publicly. Send a detailed report to
dev@alibiprotocol.com with subject line "SECURITY: [brief description]". We take security seriously and have a responsible disclosure process.
Can I build on top of Alibi Protocol?+
Yes. We're building an open protocol. Reach out to
dev@alibiprotocol.com to discuss API access, SDK integration, or grant funding for ecosystem projects.
How do I get listed on an exchange?+
Exchange listing inquiries should go to
partners@alibiprotocol.com. Include your exchange's volume, user base, and any listing requirements in your initial email.
I'm a journalist. How do I get a press kit?+
Email
press@alibiprotocol.com with your outlet and what you're covering. We'll send logos, brand assets, and a fact sheet within 24 hours.